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Q: How quickly will I receive my order?

We dispatch the order as soon as possible via courier. Each garment is hand-made individually by an artisan, therefore, we require slightly longer lead time. On average, the order is dispatched within three business days.

Q: How much will it cost?

Anse offers complimentary shipping for all orders above 200.00 USD.

If you are required to cover the shipping cost of $7.99, the amount will be added to your order.

Q: Will I need to cover duty & tax? 

In order to receive your order, you may be required to pay additional import fees, taxes, brokerage fees, handling fees and/or other duties specific to the destination country. Additional fees can not be collected by Anse and they are not controlled in any way by our store. Please note, this is not part of the shipping costs.

Q: Which courier do you use?

We use multiple couriers, DHL, FedEx, UPS, DPD.

Q: Can I change delivery address once the order has been sent out?

Unfortunately not, therefore, please make sure you provide a suitable delivery address.

Q: Can I track my order?

Of course! Once your order has been shipped, we will send you an email advising tracking details.

Q: Which countries do you ship to?

We deliver to many countries. If you are not able to check out, unfortunately, it means we do not deliver to destination country.

Q: What are shipping lead-times?

Shipping lead-times vary from country to country.

Country Lead-time
Australia 4-8 days
Austria 3-5 days
Belgium 3-5 days
Bulgaria 3-5 days
Canada 4-8 days
China 4-8 days
Croatia 3-5 days
Czechia 3-5 days
Denmark 4-5 days
Dominican Republic 4-8 days
Estonia 1-2 days
Finland 2-4 days
France 4-7 days
Germany 3-5 days
Greece 4-7 days
Hong Kong SAR 4-8 days
Hungary 3-5 days
Ireland 4-7 days
Israel 4-7 days
Italy 4-7 days
Japan 4-8 days
Latvia 1-2 days
Liechtenstein 4-8 days
Lithuania 1-2 days
Luxembourg 4-7 days
Macao SAR 4-8 days
Malaysia 4-8 days
Maldives 4-8 days
Mauritania 4-8 days
Mauritius 4-8 days
Monaco 4-7 days
Montenegro 4-7 days
Morocco 4-8 days
Netherlands 3-5 days
New Zealand 4-8 days
Norway 4-8 days
Oman 4-8 days
Poland 2-4 days
Portugal 4-8 days
Qatar 4-8 days
Romania 4-8 days
Saudi Arabia 4-8 days
Seychelles 4-8 days
Singapore 4-8 days
Slovakia 3-5 days
Slovenia 4-7 days
South Korea 4-8 days
Spain 4-8 days
St. Barthélemy 4-8 days
Sweden 3-5 days
Switzerland 4-8 days
U.S. Outlying Islands 4-8 days
United Arab Emirates 4-8 days
United Kingdom 4-8 days
United States 4-8 days


If you have any further questions, please reach out to us.


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